Red Bicycle Coffee & Crepes - Franklin Privacy Policy

Effective Date: January 1st, 2025 (updated)

1. Introduction

Welcome to a Red Bicycle Coffee & Crepes - Franklin (“Company,” “we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.redbicyclefranklin.com use our services, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the website, place an order, or communicate with us.

• Payment Information: Financial information, such as credit card numbers, which is collected and processed by our third-party payment processors. We do not store this information on our servers.

• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the website.

• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your browsing activities.

3. Use of Your Information

We use the information we collect from you for various purposes, including:

• To process and manage your orders.

• To personalize your experience on our website.

• To improve our website and services.

• To communicate with you, including responding to your comments, questions, and requests.

• To send you promotional information, such as newsletters, with your consent.

• To comply with legal obligations and protect our rights.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we have about you.

• Correction: You may request that we correct or update your personal information.

• Deletion: You may request that we delete your personal information.

Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

\8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

For any questions or concerns regarding our Payment and Refund Policy, please contact us at:

• Phone: +1(615) 721-5159

• Email: Franklin@redbicyclecoffee.com

• Address: 5000 Longpoint Wy Suite 580, Franklin, TN 37064